Cute Little Cottage
Come Stay On The End Of The Horseshoe Bend Peninsula
 
Enjoy A Vacation With-in Two Worlds...
  
     Stay Be On The Lake And Just Minutes From City Life!
 

 
 
TRUSTED MEMBER GUIDELINES 
 
Property Owner/Manager Trusted Member Guidelines 
These guidelines were set forth in order to maintain a standard of quality. All property owners and property managers are expected to follow the guidelines and meet our standard of quality. 
 
Article 1 
Advertisements must be accurate and contain current information. Photos must represent the property in its current state, and written descriptions must be up to date. 
Article 2 
Owners and managers may not mislead interested parties regarding rental properties. Behavior that is prohibited includes, but is not limited to, exaggeration, false statements and omission of pertinent facts. Owners and managers must be honest in all advertising and communications. 
Article 3 
Owners and managers must follow all state and local laws regarding vacation rentals and the rental industry. 
Article 4 
All customers must be treated fairly. Property owners and managers must not discriminate based on race, color, religion, sex, handicap, sexual orientation, gender identity or family status (children or pregnant women). Discriminatory decisions are not tolerated. 
Article 5 
A contract stating all financial obligations must be presented to the renter. The agreement must be comprehensive and include any terms and conditions that apply. Once the agreement is signed, all parties must be given a copy of the agreement and the property owner or management company must keep an agreement on hand to handle any disputes. There shall not be any charges made outside of this agreement. 
Article 6 
Members cannot refer clients to another organization they have an interest in without fully disclosing the nature of the relationship with the client. In addition, owners and managers must not misrepresent themselves as having knowledge or expertise in areas in which they do not, and if they provide services for clients outside of the original rental agreement, they must disclose all information, including how they will benefit from the services. 
Article 7 
Property owners and managers must refrain from making unprofessional or misleading statements about others in the vacation rental industry. Such statements include unsolicited criticism and nonobjective opinions. Statements made about others in the vacation rental industry must be made in a professional and objective way in order to maintain the professional image of VRWD.com and the vacation rental industry. 
Article 8 
Owners and managers must compete fairly with others in the vacation rental industry. They cannot seek an unfair advantage against others through false information or other unethical methods. 
Article 9 
All signage must be in compliance with the local guidelines, including zoning requirements and homeowner association rules. If a management company is used, the company must consult with the property owner before placing rental signs at a property. 
Article 10 
Managers and owners are responsible for the cleanliness of the rental property. All rentals must be cleaned to the standards of a first class hotel prior to check-in. 
Article 11 
Property managers and owners must keep the property well maintained and handle any issues when they arise. If a problem occurs when a renter is in the property, the company or owner must fix the issue immediately. 
Article 12 
Rentals must be equipped with amenities for renters. These amenities must include linens, towels, telephone, television with cable or satellite, DVD player or VCR, radio and a fully equipped kitchen. 
Article 13 
Guest information is to remain confidential. Information may not be supplied to a third party. 
Article 14 
If property owners and managers fail to abide to the guidelines set forth, the property will be withdrawn from listing. VRWD.com can withdraw a listing at any time without warning. 
VRWD.com Limited Liability & Property Owner/Manager Trusted Member Guidelines - © 2006-Present VRWD.com. All rights reserved.